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Frequently Asked Questions from schools

  1. What is School Places?

    School Places is a two sided marketplace established to optimise the revenue of private schools while making private education more accessible for Australian families. School Places matches real time private school vacancies with parents actively searching to find a place for their child.

  2. How do schools use School Places?

    School Places is a totally flexible platform that allows each partner school to determine how many vacancies to make available across each year group and intake year. Vacancies can be loaded or removed by the school instantly at any time throughout the year, as enrolments ebb and flow. These details can only be viewed in their entirety by the partner school, in the school’s password protected area. A vacancy is not shared with a prospective parent until their needs have been qualified by a School Places Customer Service Representative.

    School Places makes sure every opportunity for a partner school is maximised. If a Customer Service Representative believes that a family would be an ideal match for a particular partner school, yet the school does not have a vacancy loaded for the year level or intake year required, the opportunity is presented to the school. The option to release a vacancy is then at the school’s discretion.

  3. How will we know when a parent has applied for a place via School Places?

    Our partner schools receive a confirmation email as soon as a parent has completed an online application, outlining all relevant information including the parent’s contact details. All application details are also maintained in the partner school’s password protected administration area in the backend of School Places.

  4. Does our school have to offer a discount in order to partner with School Places?

    School Places matches a wide range of vacancies to the needs of prospective parents, including vacancies at full tuition fee and vacancies with a discount attached. It is up to the school’s discretion as to whether a short term discount should be offered to incentivise a prospective parent to fill the spot quickly.

    The amount and duration of any discount offered is determined by the partner school. Once the discount period has expired and the new students and parents have become part of the school community, the parents are expected to pay the then current full school fee.

  5. How do parents use School Places?

    Parents make contact with School Places either by phone or by completing an enquiry form onsite. A Customer Service Representative takes the time to then find out about the family’s needs over the phone before presenting them with vacancy options that match their criteria.

    When a parent finds a suitable vacancy, they complete an online application form. The details are automatically forwarded to the partner school and the place is temporarily removed from the School Places inventory. The parent and the school then arrange a face-to-face meeting to begin the school’s usual enrolment process. The school maintains the discretion to accept or reject an application. If the application is unsuccessful, the relevant place is reinstated to School Places.

  6. How will we know when a parent has applied for a place via School Places?

    Partner schools receive a confirmation email as soon as a parent has completed an online application, outlining all relevant information including the parent’s contact details. All application details are also maintained in the partner school’s password protected administration area in the backend of School Places, where every applicant can be managed throughout the enrolment process.

  7. What value does School Places deliver that our internal teams aren’t already covering?

    School Places attracts volume parents seeking a trusted advisor at various stages of the private school research and enrolment process. We have fast become a port of call for families new to a region or unfamiliar with the private school enrolment system. Our strengths lie in marketing to parents, generating leads and helping schools convert these into enrolments. We are there for prospective parents when schools can’t be, following enquiries through to an outcome.

  8. Will partnering with School Places negatively impact our school’s brand?

    We understand how important brand reputation is. Vacancy data and tuition fee details are not shared publicly until a prospective parent has been qualified by a School Places Customer Service Representative. This provides a layer of discretion for our partner schools.

  9. Can incumbent parents use a School Places discount to reduce their school fees?

    To further protect our partner schools, School Places has a set of usage restrictions. No parent whose child is enrolled in a partner school can withdraw their child and use School Places to reapply for a discounted place at that school. In addition, if a parent uses School Places to claim an offer at a partner school for a child, that child becomes ineligible for any further discounted place at any other partner school for the remainder of that child’s schooling.

  10. What is the cost of becoming a School Places partner school?

    Joining School Places is absolutely free. We do not charge a membership fee nor are there any advertising levies or costs of any kind. Only when a partner school accepts a School Places applicant is a commission payable. For full fee vacancies the fee is a percentage of the first year’s tuition fee. For discount vacancies, the fee is a percentage of the discount tuition fee payable annually over the discount period.

  11. If our school becomes a partner school, what is our commitment?

    Partner schools are not required to sign a contract and are free to withdraw from School Places at any time.

  12. Get in touch to find out how School Places could help your school meet enrolment objectives.

    Please email the following details to us at info@schoolplaces.com.au:

  13. Contact name:

  14. Name of school:

  15. Contact number:

  16. Email address: